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Rural Communities Encouraged To Use Online Crime Reporting Facility


Rural residents and workers are being encouraged to use an online reporting form to alert police to any suspicious or criminal activity in their area.

Northamptonshire Police’s rural crime team, whose remit includes wildlife and heritage crime, wants to hear from people about anything which strikes them as out of the ordinary.

PC Abbey Anstead said: “We always want to hear about incidents, and our online reporting form is a really quick and easy way to tell us about non-emergency crime and suspicious activity.

“If you’re a victim of crime or see something that doesn’t seem right, follow your gut instinct and report it to us, because we need the information you have – you are the eyes and ears of your community.

“Don’t worry that you’re wasting our time.  No matter how small an incident, we need to know about it so we have an accurate picture of rural criminal activity to help us take targeted action against it.”

The rural crime team is especially keen to encourage people to be aware of and report wildlife-related crime.

PC Anstead said: “Even a small piece of information helps build a bigger picture. Completing the online reporting form only takes a few minutes, and the information provided really does help us better serve our rural communities and protect people and wildlife from harm.”

Report crime and suspicious activity by filling out the online reporting form here

https://www.northants.police.uk/webform/online-crime-reporting

or call 101. In an emergency, dial 999. Information can also be shared anonymously with Crimestoppers by calling 0800 555111.

Message Sent By

Katrina Heath (Police, Neighbourhood Co-ordinator, Daventry & South Northants)



Local Identified Priorities

Dear Resident,

Your local Neighbourhood team in Oundle are working very hard looking at locally identified priorities that have been highlighted. If you have any concerns around anti-social behaviour and vehicle crime in your area then we would like to know so we can effectively deal with these issues.


If so, then please contact Northamptonshire Police on 101.

101 is the number to use to report incidents and for general enquiries. In an emergency dial 999.


To report a crime or incident, provide information or for advice, call 101 or visit http://www.northants.police.uk

To contact your Neighbourhood Team covering East Northants they can be contacted on the following email:

NeighbourhoodTeamEastNorthants@northants.police.uk

You can also provide confidential information should you wish to remain anonymous.  These calls can be made to the Independent Charity Crimestoppers on 0800 555 111 or visit https://crimestoppers-uk.org

Thanks

Steve Ryan


Incident recording Card


Message Sent By

Steve Ryan (Police, PCSO, East Northants)

Northamptonshire Police  Putting Communities First


03000 111 222 - non emergencies & enquiries


Additional Links

Police Website

Report a crime or suspicious activity online

Your Safer Community Team (SCT)

Follow Northamptonshire Police on Facebook 


Contact Us

Emergency (crime in progress): 999

Northamptonshire Police switch board: 03000 111 222

Dedicated Watch Line: 01604 432436

CrimeStoppers (remain anonymous): 0800 555 111

Doorstep Action Network (DAN): 0345 2307 702

To contact the team or unsubscribe please email: nbcommunitynetworkteam@northants.police.uk

 

 

Safer Community Teams

Find out who your local Safer Community Team is and what they are doing in the area.

Advice On Spotting Bogus Charity Clothing Collections


Northamptonshire Police has been made aware that bogus, unlicensed charity clothes collections are taking place in the county.

This type of fraud deprives bona fide charities of much-needed funds generated through the recycling of people's unwanted clothes, books and other items. 

Taking a few simple steps will help you check whether the collection leaflet or bag you have received is for a genuine charitable collection:

          Check to see if the collection says it is supporting a genuine UK registered charity. Look for the charity’s registration number on the leaflet or bag – don’t confuse this with phrases like ‘company numbers’ or ‘export numbers’

          Check if the collection organiser is signed up to the Institute of Fundraising and the Fundraising Regulator’s Code of Conduct

          or bears accepted kitemarks, such as the FRSB tick or the ACS/IOF membership logo.  Any of these could indicate that the collection is genuine

          Find out if the named collector is a member of the Textile Recycling Association – an up-to-date list of members can be found online here 


Find out more about checking if collections are legitimate here


and learn more about avoiding charity fraud in general at www.northants.police.uk/crime-prevention

Message Sent By

Katy Islip (Police, News Producer, Countywide)

New Ofcom Rules To Better Protect Consumers Come Into Force On 1 October

SENT ON BEHALF OF TRADING STANDARDS

 

New Ofcom rules to better protect consumers come into force on 1 October

 

Consumers will be better protected against nuisance calls, and vulnerable customers treated more fairly, when new strengthened rules are introduced on Monday 1 October 2018.

 

Last year, Ofcom completed a comprehensive review of the General Conditions – the regulatory rules that all communications providers must follow to operate in the UK. The aim of the review was to update their rules to ensure that consumers have the protection they need against sharp practices, and to support Ofcom’s enforcement work. The resulting changes place tougher requirements on all UK communications providers, in a range of areas including nuisance calls, complaints handling and the protection of vulnerable customers.

 

In summary, the new rules will:

 

Help to better protect people against nuisance calls

          Phone companies will be banned from charging customers for caller display, a service which helps people to screen unwanted calls;

          Telephone numbers displayed to people receiving calls must be valid and allow a person to call the number back;

          Phone companies must take steps to identify and block calls which carry invalid numbers – a feature of many nuisance calls – so they don’t get through to consumers in the first place; and

          Ofcom will be able to take back blocks of numbers from communications providers if they are found to have been systematically used to cause harm or anxiety to people, such as to make nuisance calls or perpetrate scams or fraud.

 

Require telecoms companies to treat vulnerable customers fairly

          Communications providers must introduce policies for identifying vulnerable customers – such as people with learning or communication difficulties or those suffering physical or mental illness or bereavement – to ensure they are treated fairly.

 

Help ensure that complaints and customer requests are handled appropriately

          All communications providers must ensure that customer concerns are dealt with promptly and effectively;

          Customers must be kept informed about the progress of their complaint and be allowed faster access to dispute resolution services in cases where the matter cannot be resolved by their provider; and

          Ofcom is issuing new guidance to providers on handling customers’ requests to cancel their contract. This should include allowing customers to cancel by phone, email or webchat, and ensuring incentive schemes for customer service agents do not encourage poor behaviour.

Message Sent By

Susan Fletcher (Police, Crime Prevention Officer, Northamptonshire)

Rogue Traders


Please be aware of an incident whereby rogue traders have tried to deceive a lady regarding unnecessary work needed on her house to the sum of £3500. This has occurred in the area of Nassington. Please report any sus circs as soon as possible. The victim has not handed over any money.

 

If so, then please contact Northamptonshire Police on 101.

 

101 is the number to use to report incidents and for general enquiries. In an emergency dial 999.

 

To report a crime or incident, provide information or for advice, call 101 or visit www.northants.police.uk To contact your Neighbourhood Team covering East Northants they can be contacted on the following email: 

 

NeighbourhoodTeamEastNorthants@northants.police.uk

You can also provide confidential information should you wish to remain anonymous.  These calls can be made to the Independent Charity Crimestoppers on 0800 555 111 or visit www.crimestoppers-uk.org

New Website Is One-Stop-Shop For Help And Support


A new website has been launched by Northamptonshire Police’s AIM Team which will support you to live your best life. 


The new website is packed full of useful support, advice and contacts, to not only help ex-offenders looking to ditch a life of crime for something they can be proud of, but to help anyone who feels like they need a bit of extra help. It is also a place for professionals and other support services to find alternative services for the people they work with.


The AIM (Achieve, Inspire, Maintain) Team launched in October 2017 and works with ex-offenders to help them live a crime-free life.   


Chief Inspector Daryl Lyon, said: “AIM is here to support ex-offenders in every aspect of their lives and I’m pleased to see this new website, which is open to all, has now launched, meaning help and support is now only a click away.


“The website contains a whole host of information, from food bank details to mental health support and information on the team’s projects including MY:BK:YD -  a ground-breaking scheme where Northamptonshire Police and the county’s business community work together to address gang related crime by helping people get into employment.” 


Northamptonshire Police, Fire and Crime Commissioner, Stephen Mold, said: “The AIM team carry out really important work, engaging with our most dangerous and prolific offenders and working with them to reduce their criminal behaviour. 


"I was very pleased to be able to invest extra resources to enable this valuable work to take place. This website draws together in one single place, information about all the services available to provide practical support and structure, whether that is advice on employment, or accommodation, or mental health, that can mean the difference between someone staying on the straight and narrow, or returning to a life of crime.”


The AIM team are also looking for new support organisations to join up which is free, quick and easy to do. To access the website, please visit: www.aimonline.org.uk.


Message Sent By

Jennifer Masters (Police, Digital Communications Officer , Countywide)

Locally Indentified Priorities


Pease find attached the Locally identified priorities for East Northants North Neighbourhood Policing team for the next 3 months


Attachments ENN LIPS Feb 2019.docx


Message Sent By

Gareth Cross (Police, Police Community Support Officer, East Northants)

C S Crimestoppers

 

Worried about speaking up about  crime

In East Northants?

 

We know it can be difficult to come forward with information but our unique service is designed to protect your identity, whether you call us on 0800 555 111 or submit an anonymous online form.

 

Crimestoppers is an independent charity that gives people the power to speak up to stop crime 100% anonymously.

 

Crimestoppers

0800 555 111

100% anonymous.Always.

 

or via the anonymous online form:

crimestoppers-uk.org


Message Sent By

Tim Butter (Police, Community Support Officer, East Northants)

Online Reporting


Isn’t is strange that many of us  use a mobile device to order an item from say amazon, others click on the Just Eat app to order their fast food  but  for some  reason  many still dial 101 …..


….here at Northants Police we have introduced an alternative to make life easier for you......

 

www.northants.police.uk


Click REPORT


then choose from;


Report crime

Road Traffic incidents

Anti social behaviour

Missing Persons

Fraud

Civil dispute

Lost or stolen vehicle

 

…….don’t get us wrong you can still use 101 , but we just wanted to Make clear that we now provide a simple, easy to use alternative without any queues.


In an emergency please dial 999

 

Message Sent By

Tim Butter (Police, Community Support Officer, East Northants)

Non-Emergency Police Callers To Be Offered Call Back Option


Northamptonshire Police has pledged to offer non-emergency callers a call back option in a bid to manage call wait times.


The pledge sets out an aim to answer 101 calls within 60 seconds and prioritise them according to the level of threat, harm and risk.


Once the assessment is done and the call put into the appropriate category, the caller may be offered a call back option, after a set time has lapsed, preventing callers from waiting for long periods to have their concern dealt with.


The force also aims to answer 90 per cent of 999 calls within 10 seconds.


A new campaign has been launched aimed at increasing awareness among the public of how calls are dealt and why some may take longer to resolve.


The control room, which on average takes just over 1,178 calls a day, is often the first point of contact with the police for many people.


With the launch of a catchy new video and outdoor advertising, the force aims to educate callers about why, and how long they may wait, when calling 101 and how they can now report some non-emergencies easily and conveniently online.


Superintendent Ash Tuckley, who heads the control room, said: “Every year, we take hundreds of thousands of calls into the control room. Not all of these are emergencies and not all of these require an immediate police response.


“Inevitably what happens is that the queue builds up because everyone is trying to call one central call centre. This can lead to long wait times. We’re hoping that this campaign and pledge will better inform people of how long they can expect to wait when they call us and prompt people to think about whether they need to make that call or if it’s something that they can do online at their own convenience.


“Crucially though, we hope that the messages will help to educate people about the process of threat, risk and harm assessment that each caller undertakes and which leads to that call being prioritised accordingly.


“We want people to be aware of how long they may wait, and in the case of non-emergencies, may be offered a call back option.


“We know that people don’t like waiting when they call 101, but with large numbers of calls coming in, if it’s not a higher priority it may end up in a queue. 


Last year – 2018/19 – control room operators answered 280,531 calls to the 101 number, averaging 1,178 calls a day, of which 320 were 999 calls. By comparison, on average only 167 crimes were recorded a day.


Calls relating to individuals with mental health issues, social needs, vulnerable cases or people reported missing have increased - calls that often take longer to deal with.


Superintendent Tuckley, added: “We deal with people who are in crisis and they need help and support but at times we’re not the most appropriate service to help them. Often, there are other agencies out there that are better placed to meet those needs, not a police emergency response.


“From our data we can see that last year, just over 20 per cent of incidents were actual crimes. However, almost 40 per cent of incidents were what we call ‘public safety and welfare’. That’s calls to us about things like missing people, immigration, weather related incidents, animal related concerns and even truancy. Almost 16 per cent of calls were transport related.


“With the help of this campaign, we hope people will begin to realise that the breadth of what the modern day police deal with is vast and some non-emergency callers may be expected to wait or offered a call back. Some callers may prefer to go online to report non-emergencies.


“Whatever the reason to contact us – whether on the phone or online, we will always aim to deal with it in a professional and timely manner.”


With increasing numbers of people going online for things like mobile banking, the force hopes to raise awareness of how the public can help reduce wait times by going digital, and thereby free up 999 and 101 for people who really need to speak to the police.


Northamptonshire Police Fire and Crime Commissioner Stephen Mold, said:  "The time it can take to get through on the phone to report something that is important, but not as high priority as a 999 call, is something that people talk to me about on a daily basis.  This campaign is just the start of a programme that aims to make it easier for people to get in touch with the police.  We want people to understand that you may have to wait while urgent matters are dealt with and that some things can quickly and simply be reported online.  Then over the coming year we will roll out a programme of initiatives that will ultimately enable people to report issues quickly and simply and in a way that suits them best."


Call and incident data


  2017/18 2018/19


ADMIN 26793 14.15% 27229 14.25%


ASB 25548 13.49% 21013 11.00%


CRIME 39807 21.02% 40809 21.36%


PSW 66305 35.01% 72078 37.73%


TRANSPORT 30911 16.32% 29888 15.65%


1 0.00% 13 0.01%


Sum: 189365 100.00% 191030 100.00%


280,531 calls were answered by an operator and triaged according to threat, rick or harm.  85.4 per cent of these calls were answered within 60 seconds.In 2018/19 -  585,735 calls were made to the 101 number. Around 50 per cent of these calls were directed through the automated switchboard to specific people or departments.


Calls were then prioritised into Priority A or B.


Priority A calls are considered to have a higher level of threat, risk or harm, but are not emergencies. The force now aims to answer these calls within 10 minutes. After six minutes, the caller will be offered a call back within three hours. This is currently being developed and should be in place in the coming months. Last year, the average answer time was 2.34 minutes.


Priority B calls have a low level of threat, risk and harm and are not emergencies. The force aims or answer these within 15 minutes. After 10 minutes, the caller is offered a call back within six hours. Last year, the average answer time was 4.23 minutes.


Click hear to watch the #Whoyougonnacall video - https://youtu.be/y-fgtQf8168


Message Sent By

Sarah Thomson (Police, Communications Officer, Countywide)

Online Vehicle Sales Alert - The National Fraud Intelligence Bureau

What you need to know


Fraudsters have been advertising vehicles and machinery for sale on various online selling platforms, this includes vehicles and machinery used by the agricultural industry.


The victims, after communicating via email with the fraudster, will receive a bogus email which appears to be sent by a trustworthy third party, often PayPal or Escrow.


The emails are designed to persuade victims to pay upfront via bank transfer rather than through a protected payment method via the website. The victim pays the deposit before visiting the seller to collect the goods, believing there is a ‘cooling off’ period to reclaim the payment if they change their mind.


This gives victims the false sense of security that their money is being looked after by this trustworthy third party, when in fact, it is not and the money has gone straight to the fraudster.


It is vital that the public exercise caution when receiving emails or messages of this nature.


What you need to do

          Never transfer money for a vehicle you haven’t seen in person.

          Avoid paying for the vehicle by bank transfer as it offers you little protection if you become a victim of fraud. Instead, use a credit card or payment services such as PayPal.

          If you’re purchasing from a company or person you don’t know and trust, carry out some research first, or ask friends and family for advice before completing a purchase.


Message Sent By

Action Fraud (Action Fraud, Administrator, National)

Force Launches Major New Recruitment Drive


An ambition to recruit more than 200 police officers by 2021 has started with a major new recruitment campaign.


In April, Police Fire and Crime Commissioner Stephen Mold and Chief Constable Nick Adderley, announced the Force would be recruiting more than 200 new police officers over the next two years, taking the numbers above 1300 for the first time since 2010.


To increase applications and help bolster the ranks, the Force is using the strapline #FitTheBill alongside a recruitment campaign.


An inspirational video, available on the Force website and YouTube channel, is hoping to motivate and attract applications from a diverse background.


Chief Constable Nick Adderley, said: “This job really is like no other. There are few careers that offer the variety of a police constable role. There are many diverse areas that police officers develop into, from detective to specialist dog handler, from cybercrime expert to financial crime investigator. The list is endless.


“How far an officer goes, is really up to them. One thing that is guaranteed, is that the role gives people a real opportunity to give back to the community and make a real difference to people’s lives, while developing real life skills that will transform who they are.”


For more information and to apply, go online: www.northants.police.uk/careers

Dash Cam Reporting


Did you know you can report a possible driving offence & upload your dash cam footage online ?


No! then read on………


Visit;  www.northants.police.uk


> Report

> Road Traffic incident

It will take approx 20 minutes to complete & upload your footage.

 

You can also use our website to report;


Crime

Anti social behaviour

Fraud

Lost or stolen vehilces

Missing persons

Civil dispute

 

Message Sent By

Tim Butter (Police, Community Support Officer, East Northants)

Advice For Driving In Bad Weater


With heavy rain and strong winds forecasted tomorrow (Friday, August 9) and into Saturday (August 10), Northamptonshire Safer Roads Alliance (NSRA) has issued the following advice for driving in bad weather.


• Stopping distances will be at least double in wet weather as your tyres will have less grip on the road, so leave more space between you and the vehicle in front.

• Reduce speed and be prepared to move further back if your visibility gets worse.

• Make sure your windscreen wipers are in good working order and your tyres have sufficient tread and are correctly inflated.

• Beware of road surfaces that may be more slippery, especially if the rain follows a long dry spell.

• Watch out for puddles and areas of standing water.


NSRA is a countywide partnership between Northamptonshire Police, The Office of the Police, Fire and Crime Commissioner, Northamptonshire Fire & Rescue Service, and Northamptonshire Highways, which represents the County Council. It was set up in November last year with the aim to reduce the number of people killed or seriously injured and make the county’s roads safer.

 

Message Sent By

Sarah Thomson (Police, Communications Officer, Countywide)

Drivers Targeted With Fake Fines


What you need to know


Action Fraud have received an increase in reports and intelligence where elderly victims are being targeted by individuals purporting to be police officers or traffic wardens. The victims are being approached whilst parked in a car park and are told by the suspect that they have parked illegally or broken a speed limit and a photo has been taken of their car for ‘evidence’.


Victims are advised that they will face a substantial penalty fine unless they pay a smaller upfront fee immediately. Victims, who opt for paying the smaller penalty, will be directed to a parking meter and asked to enter their card and PIN. These parking meters have been tampered with by the suspect in order to retain the card.


Once the victim inserts their card and are asked for their PIN, the victims are shoulder surfed for their PIN by the suspect. Once victims input their PIN, the card is retained by the machine and victims are told by the suspect to seek help from the company who operates the parking meter or their bank.


What you need to do


          If you are suspicious about the authenticity of the fine, do not pay it until you have verified it with your local      council.

          Always shield your PIN from view when using an ATM machine, and never share your PIN with anyone.

          If your bank card is retained by an ATM machine, contact your bank immediately to inform them.



Message Sent By

Action Fraud (Action Fraud, Administrator, National)

Phone Fraud - Paddington Police


**FRAUD ALERT - Phone Fraud **


There have been a number of incidents reported over the past few days where victims have received phone calls from persons purporting to be from Paddington Police.


There have been a number of reports from all over the county.


The first contact appears to be via land line, where they are asked to call a number to verify that the person is a legitimate police officer. They are asked to give details of their bank accounts, and then told that they must attend a bank to withdraw cash in a supposed ploy to catch the offenders, and cash is then handed over.


The fraudsters have on occasion requested to meet back at the person's home address to "investigate" and take the cash.


These are organised fraudsters and ARE NOT legitimate police officers.


If anyone receives any such calls or knows anyone that has please contact 101 immediately.


Message Sent By

Nadia Norman (Police, PCSO, East Northants)

It's Christmas


It's that time of the year again when we are all out doing our Christmas shopping, so here's a few crime prevention reminders to make sure you have a happy crime free shopping spree.


Do not leave any bags on show in your vehicle.

Thieves will be watching and will know if you have left bags in the boot.


We recommend that where possible, you find a 'drop & shop' where they lock your shopping away and you collect when ready to go home.


Try to use a bag which comes around the front of you and make sure the zip is ALWAYS done up.


Thieves love a card shop, whilst you are engrossed in finding that card with the right words, they have their hand in your bag.


If you have a small bell attach it to your purse so it alerts you should someone try to snatch it.


Always cover up when punching in that pin number at an atm.


Always look around you before withdrawing money, is there anyone watching you? Is there anyone watching over your shoulder?


Stay safe and happy shopping


Message Sent By

Ali Wallace (Police, Community Support Officer, East Northants)

Suspicious Circumstances


All,


We are after your eyes and ears in our communities for suspicious circumstances and would urge you to report any incidents which you believe are out of character.


Below are some examples of what may be suspicious and pre-cursors to serious crimes, but it is not limited to these examples

          Inappropriate movement of vehicles late at night or in the early hours of the morning, e.g. plant and farm machinery as they are normally only ever used legitimately during daylight hours.

          Anyone acting in a strange manner or taking photos of unusual places and asking unusual questions

          Vehicles and occupants parked up in unusual places for long periods of time.


In the event of any suspicious activity please call it to the Police on 101, or 999 if you think there is a crime occurring at that time, or on line at www.northants.police.uk


Message Sent By

Sharan Wildman (Police, Neighbourhood Sergeant, Wellingborough & East Northants)

Police Unite With Northamptonshire Hairdressers To Cut Out Domestic Abuse


Northamptonshire Police has launched a major campaign called #CutItOut, aimed at hair and beauty professionals and the wider public as part of its priority to tackle domestic abuse.


The project was launched yesterday (Monday, November 25) to coincide with International Day for the Elimination of Violence against Women. Its aim is to raise awareness and train salon professionals to recognise the warning signs of domestic abuse and safely refer clients to relevant organisations that can help them.


The #CutItOut brand originated in Norwich, Norfolk, following a tragic murder. In 2017, weeks after confiding in her hairdresser Annie Reilly, Kerri McAuley was killed by an abusive partner. As a result of this, the campaign, which has since seen success in Rochdale too, was developed.


The launch is the first training event for more than 160 of Northampton’s hair and beauty professionals and further events will take place across the county over the coming months. Further details will become available over the next few weeks on the Northamptonshire Police website and its social media channels. Salon professionals who would like to know more can contact CutItOut@northants.pnn.police.uk


Read the full story on our website here.


Message Sent By

Kelly Noble (Police, Social Media Engagement Officer, Corporate Communications, Countywide)